Builds $40M Facility to Ease ATC Staffing
The FAA has begun construction on a new manufacturing plant in Maryland to produce digital voice switch systems aimed at addressing the agency’s controller shortage. The $40 million, 87,000-sq-ft facility will support a phased rollout of 450 new VoIP switches by 2028.

The FAA announced the groundbreaking of a $40 million, 87,000-square-foot manufacturing plant in Frederick, Maryland, on Tuesday. The facility will produce digital, internet-based voice switch systems that aim to help controllers better communicate with pilots and allow dynamic reallocation of personnel.
Modernizing ATC Infrastructure
FlyingMag.com reports that the FAA’s long-running effort to modernize its air traffic control (ATC) system is now moving beyond software upgrades. The agency is replacing outdated analog voice switches with new VoIP-based systems. The switch technology will enable controllers to be reassigned to different sectors without physically relocating them, a feature that could help mitigate the chronic ATC shortage.
Facility Details
The new plant, located in Frederick, Maryland, will be the sole U.S. Production site for the VoIP switches. The project is part of a multi-billion-dollar modernization initiative led by a contract with Rohde & Schwarz USA. According to the FAA, the rollout will replace approximately 450 voice switches by 2028 through a phased approach, alongside upgrades to other critical infrastructure.
| Item | Value |
|---|---|
| Voice switches to replace | 450 |
| Project cost | $40M |
| Facility size | 87,000 sq ft |
| Target year | 2028 |
Strategic Impact on Staffing
The FAA’s chronic controller shortage remains a well-documented challenge, despite ongoing hiring efforts. By enabling dynamic reallocation, the new switches could allow the agency to deploy its limited human resources more efficiently. The facility’s output will directly support the agency’s goal of improving controller-pilot communication, a key metric tracked in our stats database.
Broader Modernization Initiative
The voice switch upgrade is one component of a larger modernization plan that includes other infrastructure enhancements. The FAA’s contract with Rohde & Schwarz USA underscores the agency’s commitment to leveraging advanced digital solutions. The new plant’s 87,000-square-foot footprint is comparable to the size of the fixtures used in training, illustrating the scale of the investment.
The FAA’s announcement came after the agency’s ongoing efforts to address staffing gaps. The new facility is expected to help reallocate scarce resources where they are needed most, potentially easing the pressure on controllers across the national airspace system.
The FAA’s plan to modernize its ATC infrastructure reflects a broader industry trend toward digital transformation. By investing in new technology and manufacturing capabilities, the agency aims to enhance safety, efficiency, and resilience in the face of growing air traffic demands.
Source: FLYING Magazine